Frequently Asked Questions

Welcome to the NEXGK FAQ page. Find answers to common questions about our goalkeeper gloves, sizing, product care, orders, shipping, returns, and international delivery.

If you cannot find the information you need, our support team is always available to help.

About NEXGK

What is NEXGK?

NEXGK is a goalkeeper-focused sports brand creating modern goalkeeper gloves and goalkeeper equipment for players who demand performance, comfort and distinctive design.

Our philosophy is built around one idea: Next Generation Goalkeeping.

What does NEXGK stand for?

NEXGK stands for Next Generation Goalkeeping.

The name represents our focus on creating modern products for the next generation of goalkeepers.

Where is NEXGK based?

NEXGK is a UK-focused goalkeeper brand with an international vision. We aim to serve goalkeepers across the United Kingdom, Europe, USA and other international markets.

Who are NEXGK goalkeeper gloves designed for?

NEXGK goalkeeper gloves are designed for goalkeepers at different levels, including:

• Youth goalkeepers
• Academy players
• Amateur players
• Club players
• Competitive goalkeepers
• Training players

Each glove model may have different characteristics, so we recommend checking the individual product description before ordering.

Goalkeeper Gloves

How do I choose the right goalkeeper glove size?

The best way to choose your NEXGK glove size is to measure your hand and compare the measurement with our Size Guide.

Your hand measurement is more reliable than choosing a size based only on age.

Should goalkeeper gloves fit tight or loose?

Goalkeeper gloves should feel secure and comfortable without restricting natural hand movement.

A glove that is excessively loose may move during play, while a glove that is too tight may affect comfort and flexibility.

What goalkeeper glove sizes are available?

NEXGK offers different goalkeeper glove sizes depending on the product model.

Please check the individual product page for the available sizes before ordering.

Can I use NEXGK gloves for training?

Yes. NEXGK goalkeeper gloves can be used for training and practice.

Your choice of glove should depend on factors such as training frequency, playing surface and your personal preferences.

Can I use NEXGK gloves in matches?

Yes. NEXGK develops goalkeeper gloves with match performance in mind.

Always check the individual product description for the specific features and recommended use of each model.

Goalkeeper Glove Care

How should I clean my goalkeeper gloves?

We recommend cleaning your gloves after use.

1. Remove loose dirt gently.
2. Rinse the gloves with clean, lukewarm water.
3. Gently clean the palm using your fingers.
4. Avoid aggressive scrubbing.
5. Allow the gloves to air dry naturally.

Avoid harsh chemicals, bleach and strong detergents.

Can I put goalkeeper gloves in a washing machine?

We recommend hand washing your goalkeeper gloves.

A washing machine may place unnecessary stress on the latex, stitching, wrist closure and overall construction.

Can I dry goalkeeper gloves in direct sunlight?

Avoid prolonged exposure to direct sunlight or strong heat.

Allow your gloves to dry naturally in a cool, well-ventilated area.

Do not place goalkeeper gloves directly on radiators, heaters or other high-heat surfaces.

How should I store my goalkeeper gloves?

Make sure your gloves are completely dry before storing them.

Keep them in a cool, dry place away from excessive heat, moisture and direct sunlight.

Avoid leaving wet gloves inside a closed equipment bag.

Goalkeeper Glove Grip & Performance

How can I maintain goalkeeper glove grip?

Proper care can help maintain the performance of your goalkeeper gloves.

Keep the palm clean, avoid unnecessary contact with rough surfaces and follow the care instructions supplied with your NEXGK gloves.

Why does goalkeeper glove latex wear out?

Goalkeeper glove latex naturally experiences wear through regular use.

Wear can increase when gloves are used on abrasive surfaces such as:

• Artificial turf
• Hard ground
• Rough surfaces
• Concrete
• Dirt

The rate of wear depends on usage, playing surface, goalkeeper technique and glove maintenance.

How long do goalkeeper gloves last?

There is no fixed lifespan for goalkeeper gloves.

Durability depends on how frequently the gloves are used, the playing surface, training intensity, care and the individual goalkeeper’s technique.

Sizing

How do I measure my hand for goalkeeper gloves?

Place your hand flat and measure from the bottom of your palm to the tip of your longest finger.

Record the measurement in centimetres and compare it with the NEXGK Size Guide.

What should I do if I am between two glove sizes?

If your measurement falls between two sizes, consider your preferred fit.

For a more comfortable fit, you may prefer the larger size. For a snugger fit, the smaller size may be suitable if your fingers are not compressed.

Where can I find the NEXGK Size Guide?

You can find detailed hand measurements and our goalkeeper glove size chart on our Size Guide page.

Orders & Payments

How can I order NEXGK goalkeeper gloves?

Choose your preferred goalkeeper gloves, select your size and add the product to your shopping cart.

Proceed through checkout and provide the required delivery and payment information.

What payment methods do you accept?

Available payment methods may vary depending on your location.

The payment options available for your order will be displayed during checkout.

Can I change or cancel my order?

If you need to change or cancel an order, contact NEXGK customer support as soon as possible.

Once an order has entered processing or has been dispatched, changes or cancellations may no longer be possible.

Shipping & Delivery

Where does NEXGK ship?

NEXGK aims to serve customers across the UK, Europe, USA and selected international markets.

Available destinations and shipping options will be displayed during checkout.

Does NEXGK ship goalkeeper gloves to the UK?

Yes. NEXGK is focused on serving goalkeeper communities across the United Kingdom.

Available delivery options and costs will be shown during checkout.

Does NEXGK ship to Europe?

NEXGK aims to serve customers across European countries.

Shipping availability, delivery times and costs can vary by destination.

Does NEXGK ship to the USA?

Yes, where shipping is available for your location.

US customers can view available shipping options during checkout.

How long does delivery take?

Delivery times depend on:

• Destination
• Shipping method
• Order processing time
• Product availability
• Courier services
• Customs procedures for international orders

Estimated delivery information will be provided during checkout where available.

Will I receive tracking information?

Where tracking is available, tracking information will be provided after your order has been dispatched.

Returns & Exchanges

Can I return my NEXGK goalkeeper gloves?

Returns are subject to our Returns & Refunds Policy.

Please review the policy before returning any product to ensure your order meets the applicable requirements.

Can I exchange my goalkeeper gloves for another size?

If your order qualifies for an exchange, you may be able to exchange your gloves for another available size.

We strongly recommend checking the Size Guide before placing your order.

What condition must products be in for a return?

Products should meet the conditions specified in our Returns & Refunds Policy.

For hygiene and product-quality reasons, certain used or damaged products may not qualify for return.

International Orders

Are customs or import taxes included?

Depending on your destination, international orders may be subject to customs duties, import taxes or other local charges.

Any applicable charges depend on the regulations of the destination country.

Who pays international customs charges?

Where customs duties or import taxes apply, these charges may be the responsibility of the customer unless otherwise stated during checkout.

Which European countries does NEXGK ship to?

Shipping availability can vary by country.

NEXGK aims to serve customers across major European football markets, including the UK, Germany, France, Spain, Italy, Netherlands and other European destinations where delivery is available.

Customer Support

How can I contact NEXGK?

For questions about products, sizing, orders or delivery, contact our support team:

Email: [support@nexgk.com]

What information should I provide when contacting support?

For order-related questions, please provide:

• Order number
• Name used for the order
• Email address
• Product name
• Details of your question or issue

Never send complete payment card details by email.

Still Have Questions?

How can I get help from NEXGK?

If your question isn’t answered above, contact the NEXGK team and we’ll be happy to help.

Email: [support@nexgk.com]

NEXGK — NEXT GENERATION GOALKEEPING